QSO 328 Final Project

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QSO 328 Final Project Guidelines and Rubric
Overview
The Final Project for this course is the creation of an Environmental and Social Sustainability Plan.
Sustainability has moved beyond being a buzzword to become an integral consideration for planning and executing business processes. The term sustainability embodies not only environmental considerations, but also social and financial aspects. Combined, these three aspects comprise the “triple bottom line.” Arguably, the operations function is the best focus area for an organization to enhance the triple bottom line. Operations is the function that transforms inputs (such as raw materials and supplies) into outputs (such as finished goods ready to ship to consumers, or other products that are used as inputs for downstream customers). Properly managing and leading the workforce and using lean tools are just some of the means by which major sustainability improvements can be made in operations.
For your final assessment, you will benchmark sustainability practices from a company of your choice to develop an environmental and social sustainability plan for a fictional company. It is important that you incorporate both the knowledge you gained from this course and research on a company that currently uses the triple bottom line strategy to achieve sustainability goals.
The project is divided into four milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules One, Two, Four, and Five.
In this assignment, you will demonstrate your mastery of the following course outcomes:
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QSO-328-01
QSO-328-02
Analyze operations and supply chain trends for their benefits and drawbacks regarding social, environmental, and financial sustainability
Assess the coordination of sustainability efforts with trading partners across the supply chain for the extent to which it reduces
environmental impacts
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QSO-328-03
QSO-328-04
Assess organizational performance by applying triple bottom line theory in balancing social, environmental, and financial requirements
Evaluate business practices for their appropriateness in achieving sustainable operations in manufacturing and service operations
Prompt
You are the director of operations at XYZ Manufacturing Company. Your boss, who is the VP for Operations, came to your office to vent. She just got out of a
meeting where senior executives were pressuring her for increased output and better financial performance in the company’s operations. However, she is concerned that the company has been focused too much on short-term financial performance, and not on the long-term sustainability of the company. She worries that employees are not satisfied, and the company is currently experiencing a “brain drain,” where many top performers are actively searching for employment elsewhere. Unfortunately, some employees have already left, and they are helping to convince others to leave too. She also is concerned about constant threats from the Environmental Protection Agency (EPA), which has recently questioned whether or not some of the firm’s processes are polluting local

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