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1 Assignment requirementsYou are part of a team working on an innovative solution to
1 Assignment requirements
You are part of a team working on an innovative solution to a business problem in a certain company. The company is facing multiple complaints from customers on “Late Delivery” of products. You need to use the following tools to identify an innovative solution to the problem:
Mind Mapping
Process Mapping Fishbone/Cause-and-Effect Diagram Six Thinking Hats
Requirements:
Clearly define each tool and its value to creative thinking. (3 Points)
Sketch a mind map, and fishbone to the late delivery problem (sketch by hand) (4 Points)
Mention the step-by-step approach of applying “Six Hats” to the problem. (3 Points)
(you do not need to find solution, just list the steps of the approach)
