2 Problem 1 Amey Chekka University of the Cumberlands 05/15/2022 Hotel Management

2

Problem 1

Amey Chekka

University of the Cumberlands

05/15/2022

Hotel Management System Project

Project Link: https://www.ijeat.org/wp-content/uploads/papers/v10i5/E25690610521.pdf

Project overview

This project involves designing an automated hotel management system that will incorporate all the hotel’s activities, services, information, and the booking system. The overview of the hotel management system was configured by breaking down the project into smaller units—for instance, check-ins, check-outs, bookings, and advanced payments for customer services. Also how the cancellation of customer reservations will be handled, customer inquiries for specific services, and generation of reports for customers and employees. Another essential aspect of the project is information security, especially for clients’ data in various hotel services (Horváth, 2019). The project focused on creating the front-end using Java and the back-end database using oracle.

The project is designed to fit the four vital elements of the Kloppenborg definition: the project resources, the time taken to complete the project, the budget of the project, and the project scope. The project resources include the workforce involved in the project, such as the project manager, the project team, and the equipment and materials to undertake the project (Kloppenborg, 2019). For instance, as this was a new project, it involved making sure that there were enough front-end and back-developers who would develop the different modules of the software, software testers to test the software before roll-out, and a technical IT team to perform maintenance and upgrades of the end product after launch and also the provision of high-end equipment as this software was sophisticated.

Another important aspect is the time taken for the project entirely; this is a significant factor as it has an immense impact on the project (Kloppenborg, 2019). To complete this project would take six months which involves two months of front-end design and development, two months for back-end development, one month of incorporating security features, two weeks of testing and final touches, one week of testing on a natural environment, and finally one week of launching, training the users and installing the software on every client computer and also training the IT team on performing the required maintenance and upgrades on-need basis.

The project budget is another crucial factor that even the time and resources for the project as it affects every aspect of the project. In this project, this involved budgeting for enough money to pay the project team, acquiring the needed materials and equipment that will be necessary for the completion of the project in time, and ensuring that there is a budget for any emergencies and resources required over the time of project development and finally and most importantly ensuring that there is profit at the end of the project (Kloppenborg, 2019). The total budget for this project that will cover everything and guarantee a profit was 1.5 million dollars.

The project scope is arguably one of the most critical aspects of the project as it is one of the factors that can be hard to determine (Kloppenborg, 2019). In this project, there are several aspects of the project scope taken into consideration; this includes the project requirements. For instance, in this project, the hotel management system is a system that both the administrators and the customers can use and incorporates all the features of the hotel, the services they offer, and the payment terms also; the software should be user-friendly and easy for the customers to navigate, another aspect is the project objectives, and goals, the primary purpose of this project is to develop a hotel management system that is adaptable to different operating system environments and can be customized to be used in other hotels.

Finally, the size of the project is another vital factor. In the project, this involved clearly defining the total financial resources available, the size of the project team that was available, the size of the hotel management software expected, the complexity of the hotel management software, and the deadline for delivery of the software. To effectively achieve this, a project sizing matrix was designed, which entailed how the initiation of the project will be done by appointment of the project team and performing a phase review in the planning stage involved the creation of a project plan, risk assessment plan and communications plan and finally the execution and closing stage (San Cristóbal et al., 2018).

Descriptive project Title

“P-1/P-7 Regal Company Automated Hotel Management System Project to securely store and retrieve data and automate customer service in five-star hotels (2022).”

Business case

The automated hotel management system will automate all the functionalities of the hotel effectively and efficiently and ensure that there is data protection for the client’s information. The project scope will involve; building an automation mechanism for customer inquiries, automating the provision of services around the hotel, establishing payment methods, and ensuring data protection on performing transactions, regular maintenance, and upgrades on the system. The entire project will take 6-7 months, costing around 1.5 million dollars. Ensuring that the system’s fully functional features will enable the hotel to earn customers by increasing its sales and improving customer experience and satisfaction.

References

Horváth, V. (2019). Project management competence–definitions, models, standards, and practical implications. Vezetéstudomány-Budapest Management Review, 50(11), 2-17.

Kloppenborg, T. J. (2019). Contemporary project management: organize, lead, plan, perform. Cengage.

San Cristóbal, J. R., Carral, L., Diaz, E., Fraguela, J. A., & Iglesias, G. (2018). Complexity and project management: A general overview. Complexity, 2018.