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No. Item Reference 1 2 3 4 5 DV. Sustainable Performance 1

No.

Item

Reference

1

2

3

4

5

DV. Sustainable Performance

1

Adoption of sustainable suppliers.

Abdul-Rashid, et al., (2017).

2

Using a less, cleaner or reusable packaging.

3

Providing and managing product warranty returns.

4

Increased workforce training and development.

5

Improved health and safety community.

Moderator: Environmental Awareness

1

Reduced environmental accidents.

Sompura, et al., (2021)

2

I give contribution to conserve the environment of my SMEs.

3

There are actions to be taken against environmental problems in my institution.

4

I do have plans for future consideration in my working environment.

Moderator: Organizational Culture

1

Our company culture prioritizes integrity, teamwork, and collaboration

Mariya Postelnyak (2024)

2

I feel comfortable sharing my thoughts and ideas with peers and team leaders.

3

I recommend our company to my friends, family, and former colleagues as a result of its culture.

4

I am able to be creative and take risks in my role.

5

I rarely think about looking for a job at another company.

IV. Digital Factors

Digital Social Media Usage

1

My SME actively uses digital social media platforms for marketing and engagement

Malesev & Cherry (2021).

2

Digital social media platforms significantly contribute to our SME’s market visibility and customer interaction

3

Our digital social media strategies are well integrated with our overall marketing objectives

Digital Maturity

1

My SME possesses advanced digital tools and platforms that support our business operations

Wibawa et al., (2022)

2

There is a continuous effort to assess and improve our digital maturity level to stay competitive

3

Employees are encouraged and supported to enhance their digital skills

Technology Capabilities

1

My SME invests in the latest technology to improve product or service delivery

Ali Qalati et al., (2020)

2

We have a clear strategy for technology adoption and implementation

3

Technology plays a crucial role in our SME’s operational efficiency and innovation efforts (Ali

Digital Leadership

1

Digital leadership significantly influences the successful adoption of digital technologies in our SME

Benitez et al., (2022)

2

Our leaders possess strong digital literacy skills, enabling effective guidance in digital initiatives

3

Digital leaders foster a culture of innovation, openness to change, and digital learning within the SME

Role of Digital Leadership in Sustainability

1

Digital leadership plays a crucial role in integrating sustainable practices through digital means

Ruel, Rowlands & Njoku (2021)