Objectives of the New Resource Consultant

The purpose of hiring a new consultant is paramount for business as it will help UFS create a good rapport and customer relations. A new consultant will also be useful in attracting new and prospective customers to the company as well as marketing the different services that are offered at the company. Human resource consultants will also be responsible for establishing referrals to new customers, which will be necessary to move the company’s achievements and goals to the next level (Lăzăroiu, 2015). Resource consultants will also ensure that they have real-time interaction with customers, which also provides that there is good business-customers relation.

            John needs to hire a resource consultant in the firm as it is experiencing tremendous growth in recent years.  This will help deal with new customers as well as attract new ones to the company while ensuring customers’ loyalty to the already existing ones. Human resource consultants would also ensure that competitors do not get a chance to raid UFS customers by providing effective marketing strategies and plans. The consultant should also ensure that the company stays within the market range as a way of ensuring healthy competition and even find new markets for the company, which is the sole purpose of any company: to expand and grow both internally and externally.

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Factors in Developing a Consultation Plan

The three factors that should be incorporated in developing a consultation plan include budgetary information, training plans, and open meetings. Financial information is essential as it would help the consultant understand the type of services that are offered at the company and how much clients are supposed to pay for services provided. Through understanding this, the consultant can have an easy time conversing with new and prospective clients over the form of services at the company and how much they would pay for any services they are offered at UFS.

Training plans are also paramount in this context as they would incorporate all the stakeholders, including these new and current customers. The meetings would ensure that the customers get to understand the roles of UFS and the services offered. This can act as the right way of marketing the company to other customers, eliminating or reducing the burden of competition. Lastly, this would serve as the right way of testing the proficiency of the new consultant concerning customer handling. 

References

Lăzăroiu, G. (2015). The role of the management consultancy industry in the knowledge economy. Psychosociological Issues in Human Resource Management, 3(2), 71-76.