HR Related MCQs

1. The specific setting within which organizational behavior is enacted would be called the: (Points : 4) situation external environment organizational context group

2. The Hawthorne studies uncovered the importance of: (Points : 4) the workflow and scheduling of work for production efficiency delegating authority downward and throughout the organization the informal organization and its impact on productivity viewing an organization as clockworks

3. Which of the following statements is most correct with respect to total quality management? (Points : 4) Quality control is the responsibility of specialists who randomly perform quality checks on items as they leave the assembly line. Quality is a customer-oriented philosophy with important implications for virtually all aspects of organizational behavior. Quality

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