Best practice #1: Chunk and Check practice
Divide large amounts of information into segments.
Inform the patient or the family of the various segments of information
The patient teaches back the information given
Best practice #2: Consistent teach-back method
Use teach-back with family members
Use teach-back method for every patient at discharge
Best practice #3: Use of show-me method and handouts
Demonstrate the processes of home care like medication regimens and dieting, side effects
Use of handouts for patients to use at home
Best practice #4: Using questions to attract the teach-back from patients
Formulating indirect questions that can attract proper teach-back (e.g., “I know we talked about how to take this medication; if asked by your family at home, what will you tell them?)
Use of direct questions to attract teach-back (e.g., “I know we talked about how to take this medication, but could you explain everything to me so I can make sure I explained thoroughly?)
Please check the response that best describes completed discharge teaching with patients
Completed teaching
Taught
Not taught
N/A
Medications
Side effects
Diet
Signs and symptoms to look for
When to call the MD
Handouts
Please check off how much time was spent with patients for teaching for each caregiver
Caregiver
No time
5 mins or less
5-15 mins
15 mins or more
Physician
Nurse
Pharmacist
Dietician
Care Coordinator
Please date and initial completed check list
Day
Date
Type of teaching completed
Return Demonstration
RN signature
Nurse manager signature
1
2
3
4
5
