Course: BSB 4320 – Organizational Behavior Listed below are the Learning Objectives

Course: BSB 4320 – Organizational Behavior

Listed below are the Learning Objectives for this week, chapters 8-10, for the textbook – ORGB6, 6th ed., Nelson & Quick, (Cengage) ISBN: 9781337407830. I have also attached PowerPoint slides. Note: Please only use the aforementioned textbook and PowerPoint as resources to complete the assignment.

Discussion Questions:

After reading the chapters and watching the attached video, answer the following:

1: What are the advantages and disadvantages of teams for Holden’s apparel designers? What can managers do to help minimize the downsides?

Please submit at least a 150 word response in your own words.

Learning Objectives

After reading chapter 8, students should be able to do the following:

Describe the interpersonal communication process and the role of listening in the process.

Describe the five communication skills of effective supervisors.

Explain five communication barriers and the gateways through them.

Distinguish between civility and incivility, and defensive and non-defensive communication.

Explain the impact of nonverbal communication.

Explain positive, healthy communication.

Identify how new communication technologies and social media affect the communication process.

After reading chapter 9, students should be able to do the following:

Define group and work team.

Explain the benefits organizations and individuals derive from working in teams.

Identify the factors that influence group behavior.

Describe how groups form and develop.

Explain how task and maintenance functions influence group performance.

Discuss the factors that influence group effectiveness.

Describe how empowerment relates to self-managed teams.

Explain the importance of upper echelons and top management teams.

After reading chapter 10, students should be able to do the following:

Identify the steps in the decision-making process.

Describe various models of decision making.

Discuss the individual influences that affect decision making.

Explain how groups make decisions.

Describe the role culture plays in decision making.

Explain how organizations can improve the quality of decisions through participation.