Goals – Got to explain them for every parameter Customer Service Provision,

Goals – Got to explain them for every parameter

Customer Service Provision, Expense Reduction, Sales Increase, and Gross Profit Margin Increase

Parameters 8-12

Fill-rate

Weight – 15%

Data source – Warehouse

Connection to Goals –

Auto-invoice reconciliation

Weight – 12.5%

Data source – Accounts Payable Database

Connection to Goals –

On-time delivery

Weight – 15%

Data source – Warehouse

Connection to Goals –

Orders without defects

Weight – 12.5%

Data source – Warehouse

Connection to Goals –

Transportation Cost

Weight – 10%

Data source – Purchasing Department

Connection to Goals –

Sales Increase

Weight – 12.5%

Data source – Warehouse, Order information

Connection to Goals –

Damaged From Shipment

Weight – 12.5%

Data source – Warehouse, Feedback from Buyers

Connection to Goals –

Communication

Weight – 10.00%

Data source – Survey to Buyers

Connection to Goals –

Incentives

Gifts to Ceo

Golf trip for ceos and key figures

Dinner with ceos and Key Figures