Negotiation and Conflict Resolution – Journal 3

1. Please tell me about a time when your perception of a situation was incorrect? How and why? (2

marks)

2. Please tell me about a time when someone “misjudged” you in a negotiation, what was the

outcome? (1 mark)

3. Tell me how emotions have affected your negotiations in the past, were you aware of your emotions

at the time. Use of a specific example will be helpful to illustrate your points. (1 marks)

4. Do you agree that there are universal facial expressions that span cultures and countries, why or

why not? (1 mark)