Question 1: (40 marks – 500 words) Conduct a research on two real-life companies, the first uses

Question 2 (20 marks- 200 words)

Draw a system map for a company from your local market. Explain your diagram in words briefly. (10 marks).
Draw a Multiple-cause diagram for a situation where the staff are overworked and stressed at work. Explain your diagram in words briefly. (10 marks).
Question 3 (40 marks- 1000 words)
Create a manufacturing or service company you wish to own in any economic sector/industry you choose (ex. Tourism, food, communication, education, etc…) and apply the following:
Imagine a situation related to the nature of the company and as a manager, you are required to apply the active listening technique in that situation. Apply in details the active listening to resolve the issue. (20 marks).
Also as a manager in your company, you are faced with business proposition where you need to negotiate. Use the negotiation technique as discussed in the material to win the situation (apply with examples related to the nature of the company you created above. (20 marks).

End of TMA questions