Quiz

1. True or false?  According to Greiner and Schein (1988), the personalities of change agents play a key role in the successful implementation of change. (Points : 1)

True

False

2. True or false?  The type of intervention that will be most effective is dependent upon the particular organizational dimensions. (Points : 1)

True

False

3. Bossidy’s plan to make AllideSignal a distinctive, successful, premier global
company is an example of which aspect of the “Five Dimensions of Leading &
Managing Change” model? (Points : 1)

Motivating Change

Creating a Vision

Developing Political Support

Sustaining Momentum

4. In Cummings and Worley’s “Five Dimensions of Leading & Managing Change”
model (2001), identifying key stakeholders is as aspect of (Points : 1)

Motivating Change

Creating a Vision

Developing Political Support

Sustaining Momentum

5. In “Assigned Change Leadership Roles & Relationships,” the sponsor is
typically (Points : 1)

A highest level executive

An investor

A senior manager

A member of the “leadership change team”

6. True or false?  Conflict can be
classified is either constructive or destructive? (Points : 1)

True

False

7. True or False?  The implementation process begins before the plan is communicated throughout the organization. (Points : 1)

True

False

8. According to the “Stakeholder Matrix,” if the stakeholder is assessed as
“Non-Supportive,” which of the following strategies should be used? (Points: 1)

Involve

Collaborate

Monitor

Defend

9. True or false?  The “Functional Hierarchy” organizational structure was most prevalent in the technological era (1960’s-1980’s) (Points: 1)

True

False

10. “Interventions” with regard to organizational change are best characterized as (Points : 1)

Unplanned activities that decrease the organization’s effectiveness

Planned activities that decrease the organization’s effectiveness

Unplanned activities that increase the organization’s effectiveness

Planned activities that strive to increase the organization’s effectiveness